Terms of use
Last Updated: 09/23/2024
Welcome to Alta-Aqua Distribution ("we," "our," or "us"). These Terms of Use ("Terms") govern your access to and use of our website and any services, content, or products offered through Alta-Aqua Distribution (collectively, the "Services"). By using our Services, you agree to comply with and be bound by these Terms.
If you do not agree with these Terms, you must not use the Services.
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1. Eligibility
1.1. To use our Services and make purchases, you must be at least 18 years old or the age of majority in your jurisdiction.
1.2. By using the Services, you confirm that you meet these eligibility requirements.
2. Account Registration
2.1. You may be required to create an account to place orders or access certain features of the Services.
2.2. You are responsible for safeguarding your account credentials and any activity conducted under your account.
2.3. You agree to provide accurate and up-to-date information during registration and to promptly update your information as needed.
3. Use of the Services
3.1. You agree to use the Services for lawful purposes only and in compliance with all applicable laws and regulations.
3.2. You must not:
- Misrepresent yourself or provide false information;
- Interfere with the operation of the website, including using automated systems like bots;
- Post or transmit harmful, defamatory, or inappropriate content;
- Engage in fraudulent or harmful activity.
4. Product Information
4.1. We strive to ensure accurate product descriptions, images, specifications, and pricing for all showers and related products available through our Services. However, we do not warrant that all information is entirely free of errors.
4.2. If a product you receive is not as described, you may return it unused in accordance with our return policy.
5. Pricing and Payment
5.1. All prices displayed on our website are in US Dolar unless otherwise stated.
5.2. We reserve the right to change prices without prior notice. The price at checkout will be the current price listed.
5.3. Payment must be completed before the product is shipped. We accept payment via credit card.
5.4. You are responsible for paying any applicable taxes, customs duties, or other charges related to your purchase.
6. Shipping and Delivery
6.1. Shipping times, methods, and rates are detailed in our [Shipping Policy]. We make every effort to process and ship orders promptly but cannot guarantee specific delivery dates.
6.2. We are not responsible for delivery delays due to factors beyond our control, including but not limited to weather, carrier issues, or customs delays.
7. Returns and Refunds
7.1. Please review our [Return and Refund Policy] for detailed information on returning products.
7.2. Products must be returned unused, in their original condition, and within 30 days of delivery.
7.3. Refunds will be processed within 4 business days after we receive the returned item. Shipping fees may not be refunded.
8. Installation and Use of Products
8.1. It is your responsibility to ensure that any shower products purchased through our Services are properly installed in accordance with local building codes and manufacturer instructions.
8.2. We recommend that products be installed by a qualified professional. We are not liable for damages resulting from improper installation or misuse.
9. Intellectual Property
9.1. All content, designs, trademarks, and materials provided on the Services, including but not limited to images, text, graphics, logos, and software, are the property of Alta-Aqua Distribution or its licensors and are protected by intellectual property laws.
9.2. You may not reproduce, distribute, or modify any content from the Services without prior written consent.
10. Warranties
10.1. All products sold through our Services come with the manufacturer's warranties, where applicable.
10.2. We make no additional warranties regarding the products or their suitability for your specific needs. To the extent permitted by law, the Services are provided "as is" and without warranties of any kind, either express or implied.
11. Limitation of Liability
11.1. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Services or the products sold through our website, including but not limited to loss of profits, loss of data, or installation-related damages.
11.2. Our maximum liability to you, in any event, shall not exceed the total purchase price of the products you ordered from us.
12. Indemnification
12.1. You agree to indemnify and hold harmless Alta-Aqua Distribution, its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of the Services or breach of these Terms.
13. Governing Law
13.1. These Terms shall be governed by and construed in accordance with the laws of Quebec Canada, without regard to its conflict of law principles.
13.2. Any disputes arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the courts in Quebec Canada.
14. Changes to the Terms
14.1. We may update these Terms from time to time to reflect changes in our practices or for legal reasons. Any updates will be effective immediately upon posting. Your continued use of the Services after changes have been posted constitutes your acceptance of the updated Terms.
14.2. It is your responsibility to review these Terms periodically for any changes.
15. Contact Information
If you have any questions about these Terms, please contact us at:
Alta-Aqua Distribution
CP 391, Sainte-Marie, STN Bureau Chef, QC, G6E 3B6
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By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.