We manufacture a wide range of shower and decorative plumbing products, including showerheads, niches, valves, and accessories. Custom and private label options are also available to meet specific needs.

Dealers with a proven track record in the plumbing, home improvement, or related industries are eligible. A commitment to excellent customer service and representing our brand is essential.

You can fill out the dealer application form on our website or contact our sales team for assistance. Ensure you provide all required documentation, including your business license.

Applications are typically processed within 1-3 business days. We will notify you if additional information is required.

Orders can be placed via email, or by contacting our sales team directly.

Standard products are usually shipped within 1-2 business days. Palletized orders may require additional time, typically 1-2 weeks.

Yes, expedited shipping is available for an additional fee. Contact us for details.

Dealer pricing is based on volume, product type, and your agreement terms. Authorized dealers receive exclusive discounts.

We accept bank transfers, credit cards, and checks.

Not at the moment.

We offer marketing materials, technical support, training sessions, and dedicated account managers to help grow your business.

Most products come with a limited lifetime warranty. Warranty details are provided with each product.

Yes, authorized dealers can use our brand name and marketing materials.

Yes, we offer co-op advertising opportunities. Contact your account manager for program details.

Returns are accepted within 30 days of delivery for standard products in unused condition. Custom products are non-returnable. Please review our return policy for more details.

Submit a warranty claim form through our website or contact our support team with product details and proof of purchase.

You can reach us via: Phone: 831.776.6620 Email: frederico@alta-aqua.com For further assistance, please contact your dedicated account manager.

Follow these steps: Hang the niche on the top of your shower wall. Slide the hook bar gently against the shower glass wall until secure. Tighten the screws to complete the installation.

No, the hooks are designed to support regular bath towels. Avoid overloading or hanging heavy items.

Yes, keep all small parts and plastic bags out of the reach of children as they pose a choking hazard.

To ensure longevity: Wipe the niche with a soft cloth after every use. Regularly apply an auto spray wax to prevent hard water stains. Use mild liquid soap and a non-abrasive sponge for cleaning, then rinse thoroughly. Avoid using chemicals or abrasive materials.

The warranty covers defects in manufacturing, material, and workmanship for components, excluding deterioration from water quality, chemicals, or abrasives.

The plated color of components is covered for one year from the purchase date for residential use. For commercial use, the warranty is limited to six months.

Ensure the screws are tightened properly and the hook bar is firmly placed against the glass wall. If the issue persists, contact support.

Follow these steps: Confirm the wall is not load-bearing or exterior. If it is, consult a construction professional. Decide the niche orientation (horizontal or vertical) and measure carefully. Cut an opening between studs based on your niche dimensions, subtracting 1/4" for a snug fit.

After preparing the opening: Build wall supports around the niche opening. Apply a self-adhesive waterproof membrane inside the frame. Apply neutral cure (non-acetic) silicone generously to ensure a watertight seal. Insert the niche until the flange rests flat against the wall. Use steady pressure to secure it.

Use neutral cure (non-acetic) silicone, which works best for ABS and PVC applications.

Ensure the silicone squeezes out around all edges of the niche. Smooth and remove excess silicone with a wet finger.

Wipe with a soft cloth after use. For cleaning, use mild liquid soap and a non-abrasive cloth, then rinse thoroughly. Avoid harsh chemicals or abrasives.

Regularly apply an auto spray wax to protect the surface.

The warranty covers defects in manufacturing, materials, and workmanship. It excludes damage from chemical exposure, water quality issues, and improper use.

Plated components are covered for one year for residential use and six months for commercial use.

Yes, keep all small parts and plastic bags out of children’s reach as they pose a choking hazard.

Verify the dimensions of the opening and adjust the wall supports. Reapply silicone if needed for a better fit.

Follow these steps: Determine the valve position, ensuring it is level. Drill holes and insert anchors (for masonry applications). Screw in the valve body and secure it to the wall blocking.

The finished wall should leave 0.4" to 0.6" of the valve body exposed to ensure proper installation of the trim and handle.

Use clean pipes free of impurities. Copper drop ear pipe elbows (1/2”-14 NPT) are recommended for secure connections.

Wrap Teflon tape around the threads 7-10 times, or until sufficiently applied, and tighten clockwise. Avoid counterclockwise rotation to prevent leaks.

Remove the nut and connect the valve to a tub spout with an integrated diverter. Note that the tub spout is not included with the product.

Before installing the wall panel, confirm that hot and cold water can flow normally and check for any leaks.

Apply neutral cure (non-acetic) silicone underneath the edge of the trim before installation. Ensure silicone squeezes out evenly around the edges and wipe off excess with a clean cloth.

Ensure the pipe is clean and free of impurities. Wrap Teflon tape 5-6 times around the threads. Ensure the washer is in place before attaching the shower head.

Clean the surfaces with mild liquid soap and a soft, non-abrasive cloth. Avoid using abrasive cleaners or chemicals that may damage the finish. Apply a protective wax to prevent hard water stains.

The warranty covers manufacturing defects in materials and workmanship. The plated finish is covered for one year (residential use) or six months (commercial use).

Exclusions include: Chemical alterations Damage from transport or impact Components modified by water quality or chemicals Faulty installation or misuse

Yes, keep small parts and plastic bags away from children to avoid choking hazards.

The package includes an essential shower head, a handshower with built-in magnets, a hose, washers, and necessary hardware. Please note that the shower valve is not included​​.

Wrap Teflon tape 5-6 times around the shower arm threads. Place the lock nut on the shower arm. Hand screw the movable head to the arm, then tighten using the provided Allen key. Adjust the angle of the shower head as needed​.

Ensure washers are installed, then attach the hose securely. The handshower will be held in place by the built-in magnets on the shower head​​.

The shower head includes the following modes: Mist Massage Jet spray Power massage Handshower spray Water saving Rainfall Full body spray Inner Rainfall​

No, the shower head and handshower cannot be used simultaneously​.

Yes, the handshower has a button to pause the water flow in handheld mode​.

Use mild liquid soap and a non-abrasive cloth to clean. Avoid harsh chemicals or abrasive materials that could damage the finish​.

Regularly apply an auto spray wax to the shower head and handshower to minimize hard water stains​.

All components are warranted against defects in manufacturing, materials, and workmanship for one year for residential use and six months for commercial use. The warranty excludes damage caused by water quality, chemicals, improper installation, or misuse​​.

The warranty does not cover: Chemical alterations or impact damage. Damage from improper maintenance or installation. Labor costs, transportation fees, or incidental expenses​​.

Yes, keep all small parts and plastic bags out of the reach of children to prevent choking hazards​​.

No, the shower valve is not included. The product is compatible with most existing shower valves on the market​.

Measure and install the nipple extension, ensuring the O-ring side sticks out 1.5"–2" from the tiled wall. Attach the bottom mount to the shower bar. Use the pre-installed 3M adhesive tape for drill-free installation, or screws for maximum hold​.

Wrap Teflon tape around the threads 5–6 times. Ensure washers are installed before connecting the shower head and hose. Attach the handshower to its holder​.

Use one or two combined nipple extensions with sufficient Teflon tape at each junction to extend the connection​.

The shower head includes massage, rain, and full-body spray modes. The handshower features multiple spray options and a button to switch between functions​.

Yes, lift or lower the mechanism to enable water-saving mode​.

Use mild liquid soap and a non-abrasive cloth. Avoid chemicals, abrasive materials, or harsh cleaning agents to prevent damage​.

Regularly apply an auto spray wax to the visible components​.

The warranty covers defects in manufacturing, material, and workmanship for one year for residential use and six months for commercial use. The finish is also covered for one year​.

Yes, the warranty excludes: Chemical alterations and transport damage. Components altered by water quality or improper use. Installation errors or damages caused by unauthorized modifications​.

Yes, keep all small parts and plastic bags away from children to avoid choking hazards​.